Privacy Policy
Effective date: August 18, 2025
Shrivenkatesh Play agency (\"we\", \"us\", \"ROLEX\") respects your privacy. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it. This policy applies to https://shrivenkateshplay.agency/ and related landing pages used to collect leads and enquiries.
1. Information we collect
- Information you provide: name, phone number, email, messages, form entries, and any files or images you submit when contacting us (for example via WhatsApp or contact forms).
- Analytics & technical data: page visits, device and browser information, IP address, referring site, and basic session data collected via cookies and analytics tools.
- Campaign data: URL parameters such as
gclid,utm_source,utm_campaign, etc., stored temporarily for lead attribution.
2. How we use your information
- To respond to enquiries, provide services, and communicate with you about campaigns and projects.
- To attribute and measure marketing effectiveness (we may use stored campaign parameters like gclid/utm to match leads to ads).
- To improve the website, perform analytics and detect abuse or fraud.
- To comply with legal obligations and enforce our Terms of Service if required.
3. WhatsApp & user-initiated messages
We use WhatsApp as a user-initiated channel. When you click our WhatsApp link it opens a draft message in your WhatsApp app — we do not auto-send messages. WhatsApp conversations are stored on your device and on WhatsApp servers under WhatsApp's privacy policy. We may keep a copy of lead details you share via WhatsApp in our CRM for follow-up.
4. Cookies and local storage
We use cookies and local storage to store session data and campaign attribution (for example gclid/utm). These tools help us measure ad performance and provide a smoother user experience. You can disable cookies in your browser — doing so may affect some features.
5. Third-party services
We may use third-party tools such as Google Analytics, Google Ads, Facebook/Meta, and similar services for advertising and analytics. These providers have their own privacy practices; please review their policies for details. We only share minimal information (e.g., hashed IDs or lead attribution tokens) with advertising partners as required for campaign reporting.
6. Data retention
We retain personal data only as long as necessary to fulfill the purposes described here or to comply with legal obligations. If you request deletion, we will remove your information from our active systems within a reasonable time frame, subject to legal or contractual retention requirements.
7. Your rights
You can request access to, correction of, or deletion of your personal data. To request changes, email us at hello@shrivenkateshplay.agency or message us on WhatsApp at +91 91097 82366.
8. Security
We implement reasonable security measures to protect your data. However, no internet transmission or storage can be guaranteed 100% secure — we cannot promise absolute security.
9. Children
Our site and services are not directed to children under 16. We do not knowingly collect personal data from children.
10. Changes to this policy
We may update this policy from time to time. The latest version and effective date will always be posted on this page.